What's doing it all yourself actually costing you?

First, four quick things

Tell me about the business

Business name

Website (if you have one)

What do you sell? (one line)

Roughly your annual revenue

People in the business, including you

You sell on

Step 1

List the recurring work

For each job that gets done in your business, put the honest hours in a normal week, and tell me who does it. Skip the ones that do not apply. Include the overthinking time, it counts.

The job

Hrs / wk

Who does it

Marketing and content

Marketing emails (writing, second-guessing, scheduling)

Product descriptions and website copy

Blog posts and SEO content

Social posts and content

Ads: creating, analysing data and reporting

Review responses

Customers and orders

Customer service replies

Returns and warranty admin (replies, tracking, logging)

Order admin: confirmations, tracking updates, exports

Suppliers, stock and numbers

Processing supplier invoices and data entry

Entering new products / SKUs and upload sheets

Updating and reconciling supplier price lists

Purchase orders and reordering admin

Stock and inventory reporting

Pulling your numbers together (sales, margins, reports)

Supplier and admin email

Anything else eating your week? (add your own)

Total hours a week0

What this recurring work is costing you a year

The cost of your time (work you do yourself)

What you pay others (staff or contractors)

How this is worked out: the work you do yourself is valued at $125 an hour, set from your revenue as a conservative measure of what your time is worth as the owner, because an hour on admin is an hour not spent growing the business. Work others do is valued at typical NZ hire rates for each job.

Step 2

What you want from this

What matters most to you right now?

What is the biggest thing holding you back from sorting this?

If you could hand ONE repetitive job off tomorrow and never touch it again, which would it be?

What have you already tried to fix this?

What would you do for the business, or yourself, if the admin was not eating your week?

Last step

Where do I send your breakdown?

I'll look at your answers, work out where Claude would make the biggest impact in your business, and send you a clear recommendation on where to start. One short follow-up a few days later, and that is it.

First name

I use these answers to tailor what I send you and to understand what owners like you need. I never share your details.